ALT-2 Website Reviews Workathomeagentcom
I have recently completed a two week waste of time attempting to secure employment with workathomeagent.com.
To give you a little background on myself, I recently left a customer service job with a print-on-demand publishing company. During my seven year tenure I served as project manager for over three thousand books. The company was internet based, so professional office skills and computer literacy was a must. When I saw workathomeagent's ad, I felt qualified to apply for one of their positions.
I went through all of the steps and was told by email to begin training right away. Although this company has many clients, I was not allowed to choose the company I would work with. I was assigned to train for work with a major retailer. The training was unbelievably grueling. You are forced through a series of presentations where information is hurled at you very quickly. Some of the presentations were followed by a demo, in which the procedures for doing the task were different from what you just read. You are given a twelve question test at the end of each segment. The tests are ridiculously easy and have very little to do with determining what information you retained in the lesson.
I was given, I believe, eight days to complete this very difficult training. As my deadline approached, I felt very uneasy about plunging in and trying to take care of this company's customers without more practice. The website says to contact them if you can't finish training by the deadline and request an extension. So I did. My first emailed request (per their instructions) went unanswered. They have an on line chat server, so I tried that next. I was told they give you an automatic extension of 24 hours, and when that time came and went I was to contact them for another extension. I called them again to ask for an extension and was told I would have to wait six months before trying again.
I was appalled at having just wasted my time. I was nearly finished with the training, I just wanted some extra time to practice. I thought it might be in their best interest, as well as their client's that I should know what I was doing before talking to their customers. Who operates like this?
I wrote a letter to their corporate headquarters explaining my issues. Never heard back from them.
My advice: If you're serious about this, finish the training by the deadline. Be prepared for customers to get angry at your inexperience and lack of knowledge.
