Finding jobs that involve Bingo online
The working life of aBingo Chat Moderatorseems that of uncomplicated ease, with little responsibility and fun to be had playing games all the livelong day. In reality, the role of a Chat Moderator is far more important than one assumes and carries with it the same level of responsibility and dedication, as anycustomer service job.
The Bingo Chat Moderator is the ambassador of an online bingo site; the first human representative, in an otherwise automated industry. The role of aChat Host, is as fundamental as any customer service role. Hosts are the first port of call for players experiencing problems, or seeking advice, as well as instigators of fun chat games to liven up the bingo experience.
Contrary to popular belief, the role of a chat host involves far more than sitting at a computer and chatting for hours on end. Many companies also require the host to be an active, live customer service agent, who answers emails and live questions from existing and potential members of the site. They must be highly analytical, with an eye for any behavior within the chat facility that could be interpreted as offensive, abusive or derogatory. Coupled with this, they must also act as live marketing tools, promoting games, special offers and discounts on a regular basis, within the chat room.
Those who attempted to seek the role of an onlinechat hostwill know of the difficulty in tracking down such a position. It is common knowledge that the majority of bingo sites do not advertise their "chat" vacancies, partly due to the influx and volume of applications in response. Instead, they rely upon enquiries, small newspaper advertisements and word-of-mouth.
Despite this, it is possible to get the "word up" onbingo vacancies, as and when they arise. The key is in knowing just where to look!
The first and foremost place for industry relevant jobs arebingonetworking sites. A number have sprung up in recent years following suit from sites dedicated tochat moderators. The original sites were designed primarily for people within the profession to meet, chat and interact, however were also open to us mere mortals, who, if armed with the knowledge of these sites, could gain access to recruitment vacancies for all of the big name brands.
Bingo PortandBingo Socialare just two of the premier networking sites forbingo jobseekers, featuring news, reviews and promotion, as well as interactive forums, recruitment listings and competitions. The sites are designed to unite bingo players and provide up-to-date information regarding everything going on in the world of online bingo; from big jackpot prizes to freebie games. The sites also offer the opportunity for users to rate bingo sites from their own experiences.
Availing details of current vacancies can be done via two methods; however both will require email sign-up. The first is to visit and scan through the job listings directly, housed in a members only part of the site. Alternatively, users may opt to receive daily or weekly emails detailing all new positions as they arise.
Just like customer service roles, Chat Hosts also have their own awards schemes which recognise the valuable input and personality of moderators. The awards are hosted by "Which Bingo", the "largest online bingo directory", and features both monthly, and yearly competitions to find the best Chat Moderator from any online bingo site. Users of bingo sites vote for their favourite C.M via "WhichCM", the online Chat Manager's networking site. Although primarily designed for those working in the online bingo industry, the site welcomes players also.
Users can find employment vacancies by either posting a free advert detailing relevant skills and experience, or by visiting the jobs board; updated regularly. A similar site primarily for Chat Moderators is "CM Of The Year" which sometimes features industry advertisements forrecruitment, and operates in the same manner.
Once the primary source for recruitment vacancies, national newspapers are often forgotten when people undertake a job search. While some newspapers do fill the classified areas with "filler" advertising, many still detail recruitment vacancies within the U.K and beyond. Most online vacancies will be featured alongside location-based positions, however on occasion they also appear in the advertising section, where many online companies advertise general products and services. Many gaming companies operate off-shore from places like Gibraltar, therefore feature advertisements in the best-selling newspapers such as TheTimesto reach a wider audience.
Some of the best "work from home" websites are those targeted at a particular audience; such as stay at home, or working mothers. Once the predominant seekers of home-based positions, to fit around childcare, many sites were set up years ago as online communities for these target groups. These communities feature forums and discussion boards where users are able to swap money-making ideas, and money-saving tips. These sites became a useful outlet for targeted recruitment, and as such, were a viable method for bingo sites to find new recruits. Many major brands such as Cassava still actively seek recruits in this manner, utilising sites such as Working Mums to find new hosts.
Working Mumsis a U.K site featuring a jobs board with a wealth of home-based opportunities, and genuine employment vacancies. Users can source a wide variety of money making ideas from franchises, to part-time work, as well as online gaming recruitment.
There are a number of recruitment agencies now specializing inonline gamingrecruitment.Hyperion Gamingand Pentasia are just two such agencies advertising global opportunities; a mixture of home and location based roles.
Perhaps the best way of finding out what is available is to seek the advice of aChat Host, currently working for a bingo site. At the very least they will be able to point you in the right direction regarding who to contact. Some may also be able to provide limited information regarding the kind of hours expected of you, as well as the kind of pay rates applicable to this kind of work.
Googling bingo jobs does fetch a wealth of unrelated results, therefore tailoring your search is a must. If you are seeking employment with one or two bingo operators in particular, refining your search to include "head office" beside the providers name, may assist in delivering more relevant results.
If you seek a relevant "target contact" to send forth your application, the customer service team of any bingo site should be more than happy to provide the relevant information. Granted, the response from such a team can take up to 36 hours (due to the high volume of customer enquiries they receive), however they may be able to provide a particular contact's name and email address, in order for you to forward an application directly.
Sourcing online gaming vacancies can take time and research. The majority of bingo sites do not feature links directly to their mother company from game sites, mainly to avoid customers taking advantage of them. If you cannot find such links, research the "best performing online gaming companies" or searches of a similar nature. Alternatively search "online gaming recruitment". Both are sure-fire ways of achieving more relevant results and links than simply searching "online bingo jobs".
Remember you are applying for an employee position, and just because it is for a "chat" vacancy, does not mean you should take a casual approach with your application. Competition for such a position is rife, with thousands looking for similar work. As with any application, make yourself stand out, sell your skills and relate your experience, not forgetting a covering letter or email!
