ALT-2 Why it Matters to Fulfill Obligations in Business
Why it matters that businesses fulfill their obligations, if anyone were to promise you that they could deliver an item to your door in two days, and they do not show up for five days, what would you think of the company then? Would you want to use their services again when they did not deliver the first time around? The main purpose for almost every business is to deliver some kind of supply or service. If you do not fulfill those obligations then you may as well just close the doors because you will not be in business long.Businessesmain concern should always be their customer service, which is another way of saying their obligation to their customers. These are the people that can break a business, so they are the top priority.
Obligations to customers are not the only obligations a business will have; they also have employees and in most cases, suppliers. A business has to have employees to perform the duties that make businesses money, in order to perform these duties most employees will expect to be paid.This is an obligation. Unless you are working for free or volunteering in which case the business has no obligation to pay you. An employee will also expect that their employer will provide what they say they will, if your boss were to tell you that you have earned a raise based on your performance and that this raise would start on your next check, what would you think if it did not happen?
Some would disagree that this is an obligation, but more would agree it is an obligation once you have told the employee. What about the payroll service the business uses, they would also expect to be paid for their services, which are another form of obligation along with mortgages, rents, leases, or loans. Any form of bill that a business obtains is another obligation that needs to be fulfilled and if not the reputation of the business can and will suffer for it. Most lenders and suppliers are not going to want to do business with someone who either does not pay a bill or does not pay it on time.
Now it should be clear as to why a business needs to fulfill their obligations, if they do not fulfill them, they will likely gain a bad reputation and will lose some business and possibly their business altogether. Think of an obligation as a promise. You promise your customers you will provide an item or a service. You also promise your lenders and suppliers that you will pay them for the items or service, they provide to you.
